Usability Testing & Reporting at NSI evaluates how real users interact with your app, website, or platform—identifying friction points and providing clear recommendations to improve user experience and conversions.
At Net Studios Inc., our Usability Testing & Reporting services help businesses create more intuitive, user-friendly digital experiences. By observing real users as they interact with your product, we uncover hidden friction points, confusing flows, and areas where users hesitate or drop off.
We combine qualitative testing, behavioral analytics, and UX heuristics to generate actionable reports that improve engagement, satisfaction, and conversions across web apps, mobile apps, SaaS platforms, and eCommerce sites.
Led by U.S.-based UX specialists and supported by global QA analysts, NSI provides usability testing that’s objective, strategic, and fully documented.
Our usability testing services include:
User scenario creation and goal-based task testing
Live moderated and unmoderated testing sessions
Heatmaps, scroll maps, click tracking (via Hotjar, Crazy Egg, FullStory)
Screen recordings with user voice feedback (where applicable)
Mobile, tablet, and desktop testing across browsers
Accessibility compliance checks (WCAG, ADA)
Usability score grading (SUS, NPS, and custom metrics)
Executive summary and stakeholder-ready reporting
UX/UI recommendations with priority scoring for dev teams
Whether you're launching a new product or optimizing an existing experience, NSI helps you design with confidence—based on real user behavior, not guesswork.